No plot twists.
You say:
So what’s it actually like, working with you?
8dot says:
You should always know what we’re making, why we’re making it and what happens next. Here’s how it goes.
Chapter 01Show us the problem
You say:
I don’t have a brief.
8dot says:
Then don’t write one. Tell us what’s happening, who it affects and what you’d like to change, and we’ll look at the brand, tools or workflow with you.
Where you end upYou leave with a clearer starting point.
Chapter 02Agree what we’re making
You say:
And how much it costs, I assume.
8dot says:
In writing, before anything is built. Scope, responsibilities, timeline and price. What belongs in the first version and what can wait. Hosting, ownership and support too.
Where you end upYou know what’s included before the build begins.
Chapter 03Watch it take shape
You say:
Do I only see it at the end?
8dot says:
No surprises at the end. We share the direction early, work through the important screens or steps together, and record decisions so nothing gets lost.
Where you end upYour feedback lands while we can still use it.
Chapter 04Put it to work, then hand it over
You say:
And after launch?
8dot says:
We test it on the devices and workflows it’s for. Forms, permissions, the bits people depend on. Then you get the access, documentation and support we agreed.
Where you end upYou know how to use it and who to call.
Chapter 05Are we a good fit?
You say:
Be honest. Are we a good fit?
8dot says:
We tend to work best with:
- Businesses between roughly ten and two hundred people, where the process is real but nobody owns the system.
- Owners who already know something is wrong and want it named honestly.
- Teams willing to change how they work, not only what software they use.
You say:
And who shouldn’t call you?
8dot says:
Fair question. Probably:
- Anyone looking for the cheapest possible build with no interest in the workflow underneath.
- Projects that need a fixed price and a fixed scope before anyone has looked at the problem.
- Businesses wanting AI in the announcement rather than in the operation.
You say:
Okay. Where do I start?
8dot says:
With a hello. That’s genuinely all it takes.